Frequently Asked QuestionsFrequently Asked Questions1.1. Why suddenly no "U" drive connected?
This is an old FAQ; U: and V: drives are always mapped on our machines; if they are missing, there is a network or server outage and the server was not reachable.1.2. Can I connect to the server with my private machine?
Yes. See the From Home page. You must follow the instructions there closely.1.3. Will it work from a lab Macintosh?
It does; see the Mac page.1.4. Can I run all the software that is installed in a lab on my own machine?
No. Even if your machine connected to the server where that software resides, the majority of software these days has to be "installed" on the local machines. Sometimes this is just setting a few registry entries and/or copying a few shared libraries to your system directory. Each case has to be investigated individually.1.5. Can I use sFtp to access my files from my private machine?
No, we had that service for a while but were not able to keep it working.
2.1. How much space am I allowed?
350 megabytes, but subject to the quota management software. See Quotas.2.2. What happens when my space quota is used up?
The world ends. Or, you can't put any more files into your folder. Messages vary by applications, but generally, the result is the same as filling up a diskette or other removable media.2.3. Why do I get "Access denied" messages when I try to write to my folder?
You shouldn't any more. The old quota system used prior to February 2000 changed permissions when you reached your disk space quota. After we switched to Windows 2000 Advanced Server, the native quota system simply acts like the disks is full when you reach your quota.2.4. How long can I keep my private space?
Your files are kept as long as your PSU Access Account is active. Currently, these accounts are kept active for 6 months after you graduate.2.5. Are my files private?
The files in your "home" folder (e.g. U:\x\y\xyz123) and in folders under it cannot be accessed by other users unless you change permissions. However, the names of the files and folders in your home folder only, are visible to everyone. This makes sharing specific folders much easier.2.6. How do I share files?
Create a new folder and set permissions for the person to read or read and write to it. See the details on this subject.
3.1. How do I use it?
When you log on, a "U-drive" should be connected automatically. You may use Windows Explorer (or File Manager) to find your "home" folder (e.g. U:\x\y\xyz123), create sub-folders, and copy files to your "space". When saving files generated by various applications, such as Word, just specify your home folder or one under it.3.2. How do I make Eudora save mail files in my private folder?
If you previously checked the UserSet option "Keep Eudora mail on network file server (in U:\x\y\<userid>\Eudora)", then mail should be stored there automatically. If you just changed that setting, you may need to log off and on again to put it in effect.3.3. How do I keep Netscape settings in my private space?
Run UserSet (icon is on the desktop) and check the option to do that.3.4. Why does Eudora say: "Your table of contents have been changed since your last logon: Create New, Use Old, or Cancel"
For some reason the time stamp on the in.toc file gets too far off from the in.mbx file. You could pick "Create New" which would fix it, until another day when the file timess get out of sync again.
A more permanent fix is to put the line:
TocDateLeeway=300
in the [Settings] section of your Eudora.ini . . . we've done that for the default copy of that file, but the will help only new people.3.5. Netscape says "Profile Directory Not Found"
If you have setup Netscape to keep settings in your private space (see 3.3), and then erased the NsUsr folder, then when you start Netscape it will complain that your profile cannot be found.
If you erased that folder today, it can be copied from yesterday's backup. See the Backup page. Otherwise, run UserSet (icon on the desktop) and (1) un-check the option to "Keep Netscape settings and files on the file server", then (2) check the same option. That will recreate the folder and files in your private space.
3.6. Why does Eudora say, "An instance of Eudora may be running on a remote computer ..."
If you aren't logged on another computer and running Eudora, then this may be because Eudora terminated unexpectedly last time you used it and left an owner.lok file in your Eudora folder, causing it to display a dialog box titled "Remote Instance" with the message "An instance of Eudora may be running on a remote computer. Accessing a mailbox from two instances of Eudora may lead to data corruption." There will be 3 options:
- Exit this instance
- Terminate remote instance
- Continue (I'll accept the consequences)
Pick the third. If that doesn't work, erase the owner.lok file from your Eudora folder.